1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Reservation details
• Billing information
• Information submitted through contact forms
• Newsletter subscription preferences
• Website usage data through cookies and analytics tools

2. How We Use Your Information

Your information may be used to:

• Process reservations and enquiries
• Provide hotel services and customer support
• Send booking confirmations and updates
• Deliver promotional offers and newsletters
• Improve our website and guest experience
• Respond to questions or requests
• Maintain website security and prevent fraud

3. Newsletter Communications

If you subscribe to our newsletter, we may send you hotel news, special offers, event announcements, and promotional content related to The Hut Hotel Kigali. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers who help us operate our website or deliver services, and only when necessary.

We may also disclose information if required by law or to protect our legal rights and property.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve performance, understand visitor behavior, and enhance your browsing experience. Cookies help us personalize content and analyze website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. You may also opt out of marketing communications at any time.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised effective date.

10. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through the official The Hut Hotel Kigali website.

Last Updated: May 2026